Refund Policy
Effective Date: August 15, 2025
At Rebodiq, we are committed to providing exceptional service and client satisfaction. Please review our refund policy below:
1. Single Sessions
-
Payments for individual sessions are non-refundable once the service has been provided.
-
If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid a late cancellation fee. Cancellations made with sufficient notice may be refunded or credited at Rebodiq’s discretion.
2. Packages & Memberships
-
All packages and memberships are non-transferable and non-refundable once purchased, unless otherwise stated in a specific promotion or agreement.
-
Unused sessions in a package may be credited to your account for future use if a cancellation request is made within 14 days of purchase and no sessions have been redeemed.
-
No refunds are provided for partially used packages or memberships.
3. Special Programs (e.g., Teen Program)
-
Program fees are non-refundable once the program has started.
-
If you withdraw before the first session, a full refund may be issued minus a $50 administrative fee.
4. Exceptions
-
Refunds may be considered in cases of documented medical emergencies or at Rebodiq’s sole discretion.
-
If Rebodiq must cancel a session or program due to unforeseen circumstances, clients will be offered the option to reschedule or receive a full refund for the affected service.
5. How to Request a Refund
-
To request a refund or credit, please contact us at info@rebodiq.com or use our website’s contact form. Please include your name, contact details, and the reason for your request.
-
Approved refunds will be processed to the original payment method within 7–10 business days.
6. Policy Updates
-
Rebodiq reserves the right to update this refund policy at any time.
-
The latest version will always be available on our website.